Data Protection Complaints Procedure
I take the protection of personal data seriously. If you have any concerns about how I use your personal information, you have the right to make a complaint.
How to make a complaint
You can contact me using:
Email: joanna@joannawoodhouse.co.uk
Website: http://www.joannawoodhouse.co.uk
Please include:
– Your name and contact details
– A description of your concern
– Any relevant dates or details
What happens next
– I will acknowledge your complaint within 5 working days
– I will investigate your complaint and respond within 30 days
If more time is needed, I will inform you and explain why.
Outcome
I will:
– Explain what happened
– Resolve the issue where possible
– Confirm any actions taken
If you are not satisfied
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO):