Who I am
Joanna Woodhouse is a freelance writer and copywriter, and the data controller responsible for your personal data.
Contact:
Email: joanna@joannawoodhouse.co.uk
Website: http://www.joannawoodhouse.co.uk
What personal data I collect
I may collect and use the following information:
– Name
– Email address
– Phone number (if provided)
– Details of your enquiry or project
How I use your data
I use your personal data to:
– Respond to enquiries
– Provide writing services
– Manage client relationships
– Handle complaints
Lawful basis for processing
I process your data under the following lawful bases:
– Contract – where processing is necessary to provide services you request
– Legitimate interests – to respond to enquiries and manage my business effectively
If I wish to use your data for marketing, I will request your consent.
Data sharing
I do not sell your personal data. I may share your data with trusted third parties where necessary to deliver my services (for example, accountants or IT providers). These parties are required to keep your information secure and only use it for agreed purposes.
How long I keep your data
I retain personal data for up to 12 months after the end of our contact or service, unless a longer retention period is required for legal or tax purposes.
How your data is stored
Your data is stored securely using:
– Microsoft Outlook (email system)
– Password-protected devices
Your rights
You have the right to:
– Request access to your personal data
– Request correction of inaccurate data
– Request deletion of your data
– Object to or restrict processing
– Withdraw consent (where applicable)
To exercise your rights, please get in touch with me using the details above.
Complaints
If you have concerns about how I use your data, please get in touch with me first.
You also have the right to complain to the Information Commissioner’s Office (ICO):